Terms & Conditions (Product)
Sybarite Sporting™ Ltd owns the following websites; www.sybaritesporting.com, www.sybarite-sporting.com, www.fitasc-sporting.com (the “website”), including all subdomains, served by Sybarite Sporting.
By accessing and using the website you the user agree to be bound by these Terms & Conditions which govern your access to and use of the website.
Sybarite Sporting takes all reasonable care to ensure that the information contained in this website is accurate, but no guarantee is given that it is accurate, nor does it make any representations or give any warranties with respect to this website, any contents contained on it or any email generated from it including any text, graphics, photographs, measurements or any other item.
Sybarite Sporting is not responsible for any errors or omissions in the content of this website or any email generated from it.
Ownership & Use of Content
All text, data, charts, tables, software, video, music, sound, graphics, photographs, illustrations, artwork, names, logos, trademarks, service marks and other material on the Website (the “content”) and all rights in it belongs to Sybarite Sporting. You may retrieve and display content from the website on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for your personal use. Content may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any other way.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the website by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or the disruption of normal flow of dialogue within the website.
We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.
While we take all possible care to reproduce and describe items accurately, we cannot be held liable for printing errors. In some cases, slight variations in actual goods may occur.
We try to include as much information as we feel necessary for you to make an informed choice. The colours on your screen and any product descriptions should be used as a guide only.
In addition, due to the fact that the products are made of natural ingredients and components, slight variations may occur in actual Goods. All dimensions are approximate.
All our prices include VAT at the current rate and by default, all prices are displayed in UK pounds sterling.
Delivery charges are included in the price of goods displayed on the website, unless otherwise stated for international delivery.
We reserve the right to update prices on the website, which cannot be guaranteed for any period of time. We make every effort to ensure prices and availability of our products is correct at the point in which you place an order.
We reserve the right to withdraw any goods from the website at any time.
Contractual Relationships - Orders
The website will guide you through the ordering process. Please ensure that you have checked your order form information carefully before submitting it - please see Ordering Instructions.
If, during the order process, you provide us with incorrect or incomplete information, please Contact Us as soon as possible. If we are unable to process your order due to incorrect or incomplete information, we will contact you to ask to correct it. If you do not give us the accurate or complete information within a reasonable time of our request, we will cancel your order and treat the contract as being at an end. If we incur any costs as a result of your incorrect or incomplete information, we may pass those costs on to you.
By clicking the 'Submit' button, to send your order form to us, you are submitting an order for payment by invoice at the price stated, subject to our terms and conditions.
Payment for goods and any related delivery charges must always be made in advance and you will be prompted to pay by invoice, sent by email, once we have received your order form.
Delivery, Risk & Ownership
All goods purchased through our website will normally be delivered within 20 working days after the payment date unless otherwise agreed or specified during the order / invoice process (subject to delays caused by events outside of Our control, for which see Force Majeure’).
Delivery shall be deemed complete once We have delivered the goods to the address you have provided.
Risk of damage or loss of the goods shall pass to you on delivery or, if you fail to take delivery of the goods, at the time when the goods are delivered (or delivery is attempted) to you in accordance with your instructions.
Ownership of the goods passes to you once we have received payment in full of all sums due (including any applicable delivery charges), and at the time when the goods are delivered (or delivery is attempted) to you in accordance with your instructions.
Legal ownership of the goods will immediately revert to us if we refund any such payment to you or if the goods are returned in accordance with any cancellation, refund, return or exchange policy as posted on this Website.
Faulty, Damaged or Incorrect Goods
You should inspect the goods when you receive them for defects, damage or that they are the correct Goods. In the unlikely event that your order is incorrectly shipped or found to be damaged or defective, please contact us within 2 working days of receipt.
Please note, ‘made to order’ hand-made Goods are non-refundable if there is no damaged or defective. This is compliant with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which clearly states that ‘made to order’ items are non-refundable.
In the unlikely event that there is a problem with an item please Contact Us within 2 working days of receipt, and we will do our best to rectify any problems. Items returned with no prior notification, and deemed suitable for a refund, will not be refunded.
Wrap the items securely in their original packaging where possible. We strongly recommend that returns are sent by 'insured registered delivery'. Please obtain ‘Proof of Postage Certificate' from your post office as we cannot be held responsible for parcels lost on return to us and will only issue a refund for the goods once they are in our possession.
For further information on your rights as a consumer, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
Cancelling an Order
If you are a consumer in the European Union, you have a legal right to cancel an order for any reason. This period begins once you send and submit an order form for payment by invoice, to the point that payment is required. If you wish to cancel an order before payment is required, please Contact Us.
We may ask you why you have chosen to cancel and may use any answers you provide to improve our goods and service, however please note that you are under no obligation to provide any details if you do not wish to.
We take customer satisfaction very seriously. If you have any questions or complaints, please Contact Us and we will resolve any issues.
The website and content is provided “as is” and on an “as available” basis and Sybarite Sporting does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the website or any content. All implied warranties, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Terms & Conditions to the extent that they may be excluded as a matter of law.
In no event will Sybarite Sporting be liable for any loss including, without limitation, indirect or consequential loss, or any damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of or in connection with the use of this Website.
Sybarite Sporting has tried to ensure that all the content provided on the Website is correct at the time of publication. The content is provided on an information basis only and should not be relied upon. No responsibility is accepted by or on behalf of Sybarite Sporting for any errors, omissions, or misleading content on the website or on any websites to which the website connects.
Sybarite Sporting does not warrant that the website or content will be uninterrupted or error free, that any defects will be corrected, or that this Website or the server that makes it available are free of viruses or bugs.
All copyright, trademarks, database rights and other intellectual property rights that may exist in this website and the content shall remain at all times the property of Sybarite Sporting.
The trademarks, service marks and logos used and displayed on this website are registered or unregistered trademarks of Sybarite Sporting. Nothing on this Website should be construed as granting, by implication or otherwise, any licence or right to use any trademark without written permission from Sybarite Sporting. The name of Sybarite Sporting may not be used in any way, including in advertising or publicity pertaining to distribution of content without the prior written permission of Sybarite Sporting.
Changes to the Terms & Conditions
Sybarite Sporting reserves the right at any time and without notice to alter the content to any parts of the website or these Terms & Conditions. When these Terms & Conditions are amended, Sybarite Sporting will publish details of the amendments on the website. Your continued use of the website is taken as your agreement to be bound by these Terms & Conditions as amended.
These Terms & Conditions shall be governed by and construed in accordance with English Law and subject to the exclusive jurisdiction of the English Courts.
If these Terms & Conditions or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these Terms & Conditions are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from these Terms & Conditions, and the remaining Terms & Conditions shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.
If there is any conflict between these Terms & Conditions, and any other written agreement between you and Sybarite Sporting then the latter shall prevail.
Sybarite Sporting will not be responsible for any breach of these Terms & Conditions caused by circumstances beyond its reasonable control.
This website may contain links to third party websites over which Sybarite Sporting has no control. Any links are for your convenience only. Sybarite Sporting does not accept any responsibility for the content of third party websites, material you access through this website or for any losses which may arise from the use of them. The presence of a link to a third-party site does not mean that Sybarite Sporting endorses that website or any contents or has any association with the owner of that website. If you decide to access any third-party website linked from this website, you do so at your own risk. You must not include links to this website in any other website without the written permission of Sybarite Sporting.
Certain files of content are available for download from the website. These files of content are subject to these Terms & Conditions.
If any part of these Terms & Conditions are unenforceable, the enforceability of the rest of these Terms & Conditions of use will not be affected.
© Sybarite Sporting Ltd 2023